Contracted Group Requesting a Proposal Date: December 29, 2021 Author: James 1. Compose a new e-mail If requesting proposal from ALG, send e-mail to Susan Shannon, [email protected]. If requesting proposal from GoGo, send e-mail to Lauren Nolan, [email protected] 2. Subject Line =Type “New Group RFP” 3. Provide group details in e-mail Be sure to include wedding group name, […]
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Groups – Modification (Date-Change) – Inventory not available in hold – ALG Date: September 22, 2021 1. We receive an e-mail from a customer wanting to make a change to their dates or room category 2. Open Tess and open booking 3. Determine what group the booking is part of, copy CG code 4. Next,
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ALG – Payment Processing Date: September 22, 2021 1. Payment E-mail Received When a customer submits a payment at www.beallinclusive.net/payment, we get a notification like this. 2. Login to EMF Credit Card information can NEVER be e-mailed, so login to EMF’s secure site to access the card info submitted by customer 3. Pull up the
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Groups – Recording Flight Info Date: September 22, 2021 Description: Group reservations are sent flight info requests automatically at 90 days prior to travel and again at 75 days prior to travel. Flight info request e-mails state that we need the information at least 60 days prior to travel When a guest sends in flight information
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Processing a Groups Your Way Reservation Date: September 22, 2021 1. Go to Funjet Vacations Travel Confirmation email 2. Find and copy Group Code 3. Go to Trips in Travel eSolutions 4. Search for Group Code and open group trip 5. Open Reservations within group 6. Click on Add Reservation 7. Enter Group reservation
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HomeTraining Chapters Sales Process FIT Groups Booking Process Step: Reserve & Courtesy Hold Step: Airfare Step: Travel Documentation Step: Price Match Step: Reservation Step: Invoice & Payment Step: Special Requests Step: Insurance Step: Register Bookings Step: Reminders & Email Groups in VacationCRM Step: Transfers Step: Travel Documents Step: “VIP” Reservation w/ Resort Contact(s) Step: Special
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HomeTraining Chapters Sales Process FIT Groups Booking Process Step: Reserve & Courtesy Hold Step: Airfare Step: Travel Documentation Step: Price Match Step: Reservation Step: Invoice & Payment Step: Special Requests Step: Insurance Step: Register Bookings Step: Reminders & Email Groups in VacationCRM Step: Transfers Step: Travel Documents Step: “VIP” Reservation w/ Resort Contact(s) Step: Special
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HomeTraining Chapters Sales Process FIT Groups Booking Process Step: Reserve & Courtesy Hold Step: Airfare Step: Travel Documentation Step: Price Match Step: Reservation Step: Invoice & Payment Step: Special Requests Step: Insurance Step: Register Bookings Step: Reminders & Email Groups in VacationCRM Step: Transfers Step: Travel Documents Step: “VIP” Reservation w/ Resort Contact(s) Step: Special
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HomeTraining Chapters Sales Process FIT Groups Booking Process Step: Reserve & Courtesy Hold Step: Airfare Step: Travel Documentation Step: Price Match Step: Reservation Step: Invoice & Payment Step: Special Requests Step: Insurance Step: Register Bookings Step: Reminders & Email Groups in VacationCRM Step: Transfers Step: Travel Documents Step: “VIP” Reservation w/ Resort Contact(s) Step: Special
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