HomeTraining Chapters Sales Process FIT Groups Booking Process Step: Reserve & Courtesy Hold Step: Airfare Step: Travel Documentation Step: Price Match Step: Reservation Step: Invoice & Payment Step: Special Requests Step: Insurance Step: Register Bookings Step: Reminders & Email Groups in VacationCRM Step: Transfers Step: Travel Documents Step: “VIP” Reservation w/ Resort Contact(s) Step: Special Situations/Cancel BookingPreferred PartnersTESSCG – Requesting a ProposalGroups – Modification (Date-Change) – Inventory not available in hold – ALGGroups – Recording Flight Info in TESSALG – Payment ProcessingProcessing a Groups-Your-Way Reservation in TESS Mazatlan Mazatlan, MX- MZT-Very authentic Mexican, terrible language barrier if you don’t speak Spanish. Pueblo Bonito Emerald